My Skills
What I do
Server Administration
Implemented server configurations, ensuring optimal performance and reliability. Conducted routine system updates and maintenance, minimizing downtime and enhancing security.
Networking
Maintained a secure and efficient network infrastructure, optimizing data flow. Resolved network issues promptly, ensuring seamless connectivity for all users
Jamf Managment
Proficient in Jamf Pro for comprehensive Apple device management, including deployment and configuration. Automated software updates and patches, streamlining the management of Mac devices.
OKTA
Manage user authentication and access control through OKTA, including application integration for SSO, to enhance overall security. Implemented and customized OKTA solutions to meet organizational needs.
Helpdesk
Provided prompt and effective IT support, resolving user issues and ensuring minimal disruption. Maintained a detailed helpdesk documentation system to streamline issue resolution processes.
IT Security
Manage KnowBe4 platform by designing and executing phishing simulations to test user awareness and reviewing reported emails to identify potential threats, enhancing overall cybersecurity training